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Privacy Policy

Last updated: March 2025

1. Controller

DK Engineering Lab ("we", "us", "our") operates the website dklab.dev and related services. We are responsible for the processing of your personal data in connection with this website.

2. Data we collect

We may collect: (a) data you provide when contacting us (name, email or phone, message); (b) data you provide when using the AI chat (messages, feedback, contact details if you submit the lead form); (c) technical data such as IP address, browser type, device information, and usage data necessary for the operation and security of the site.

3. Purposes and legal basis

We process your data to respond to your enquiries, to provide and improve our services, and to comply with legal obligations. The legal basis is your consent (e.g. when you send a form), performance of a contract, or our legitimate interest in operating and securing our website.

4. Storage and retention

We retain your data only as long as necessary for the purposes above or as required by law. Contact and chat lead data are kept for the duration of our business relationship and for a reasonable period thereafter for follow-up and legal claims.

5. Sharing and transfers

We may share data with service providers (e.g. hosting, analytics) and, where you have requested a callback or contact, we may use your contact details to reach you. We do not sell your personal data. Some providers may be located outside the EEA; we ensure appropriate safeguards where required.

6. Your rights

Depending on your location, you may have the right to access, rectify, erase, restrict, or port your data, and to object or withdraw consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us at hello@dklab.dev.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

8. Changes

We may update this policy from time to time. The "Last updated" date at the top will be revised. Continued use of the site after changes constitutes acceptance of the updated policy.